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Pro tip! 

When the full-text isn't available in our databases, look for a link that says: Request item via Oscar Express.  Clicking that will automatically fill out the request form for you.

FAQs

What is Oscar Express?

Oscar Express allows you to request books and articles that are not available through the Edgewood Library from other libraries across the country.  

Who can use InterLibrary Loan/Oscar Express?

All currently enrolled students and currently employed staff and faculty with an active Edgewood ID.

Is there any fee for the service?

The library allows a certain number of free ILL requests per year:

  • Undergraduate students: 40 free requests
  • Graduate students: 70 free requests
  • Faculty and staff: 75 free requests

How long does it take?

Books usually take 5-7 business days to arrive. Articles and book chapters, which are sent electronically, take 1-3 business days on average. However, we cannot guarantee any delivery date. Please submit your requests well ahead of any deadlines.

How does it work?/How do I log on?

Log in with your Edgewood username and password, select the appropriate request form, fill out the form with all the required information and submit.

You can also create a request when you see the link "Request item via Oscar Express" in a database.  Login with your Edgewood account, and most of the form will be automatically filled out for you. See How do I request something that's not available at Edgewood? for details.

How will I know when the item arrives?

We will notify you via email when it arrives. You can also check the status of your requests by logging into your Oscar Express account and clicking on the request. 

Where do I pick up my book or item?

Articles and book chapters are delivered electronically. Log in to your Oscar Express account, look at the request and then you can click on an article to view or download it. These will be available in your Oscar Express account for 30 days. You can download the article if you need to save it or keep it longer. 

Books will be available for pickup at the Edgewood Library Front Desk. To make use of the full loan period, pick up the book promptly. 

Online graduate students have the option to request mail delivery if they live outside of the Madison area. We are unable to mail items internationally.  

Where do I renew my item?

You can renew an item by logging into your Oscar Express account and clicking on renew. You can also contact us and we can try and renew the item for you. Not all libraries allow their items to be renewed. If the item is overdue or if you have already renewed it once, you will have to contact us to renew the item. 

Where do I return my item?

Items should be returned to the front desk at the Edgewood College Library.

My item was recalled. What does that mean?

A library may decide that they need an item back. If your item was recalled please return it as soon as possible and we can try and request it from another library if you still need it longer. 

Other Questions?

Email ill@edgewood.libanswers.com, or use the Ask a Librarian links on this page.

 

Ask a Librarian